Addo India 20 HUSAR 20X400 RIGID DD M/ARMY GRN

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MRP
Rs: 8,850.00
MRP
MRP: 15,000.00
MRP
Rs: 8,850.00
(Incl. of all taxes)

Manufaturer : Eastman Industries Ltd

Product Type : Junior Fat Bike

Sku : FG-H20400RMG

Size: 50.8 cm

Net Quantity in Box : 1pcs

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Free Delivery
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Proudly Made in India
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Customer Support
Call: +91 91155 77046 10 AM to 6 PM (Mon to Sat)
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Best Quality

Addo India 20 Husar | Best Disk Brake Cycles | Rigid |  Best Bicycles In Fat Bicycles | M/Army Green Steel Frame , Rigid Fork, Steel Rim, Tyre 20x4.00, Threadless Type Handle, Cwc With Plastified Guard,
Side Stand, Mudguard - Plastic Fender

Packing Dimension (130x20x65)cm 

Eastman Industry Limited (eiL), a part of the prestigious Eastman Group, has been at the forefront of manufacturing excellence. As a prominent player in the industry, eiL has demonstrated its commitment to delivering high-quality tools and forging lasting partnerships with leading Original Cycles).

Term and Condition

Delivery and Shipment: - We offer delivery of our products throughout India, with the exception of certain restricted areas. Delivery times typically range from 3 to 15 business days.

 

Cash on Delivery (COD):- We offer the convenience of Cash on Delivery (COD) as a payment method for your orders. With COD, you only need to pay 10% of the total order amount at the time of placing your order. The remaining balance will be payable upon delivery of the product to your specified address. This option provides flexibility and peace of mind, allowing you to inspect the product first hand before making the full payment. Please ensure that you have the exact amount ready for payment upon delivery to expedite the process.

Postage and Handling: - Postage and handling are free of charge, with no additional fees or costs.

Cancellation Policy: - In the event of order cancellation or failure to accept delivery after payment, a cancellation fee equivalent to 100% of the advance payment will be charged. We kindly request customers to ensure their availability to receive the delivery or cancel orders promptly to avoid cancellation fees.

REFUNDS:- If we find that on your order cancel its not yours fault than we give the refund to you, after receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 7 days from the receipt of your item to process your refund.

EXCHANGE:- If customer got wrong delivery, than we have exchange policy. 

Exchange Process:

  • Upon receiving a request for exchange due to a wrong delivery, our team will initiate the verification process on our end.
  • Once the exchange request is verified, one of our delivery personnel will be dispatched to pick up the incorrect product within 2-5 working days.

Delivery of Replacement Product:

  • After the incorrect product is received by our team, we will process the exchange and dispatch the correct product to you.
  • The delivery of the replacement product is typically completed within 3-10 working days from the date of receiving the incorrect product.

Terms and Conditions:

  • Please ensure that the incorrect product is returned in its original condition and packaging to facilitate the exchange process.
  • Our exchange policy applies solely to cases of wrong deliveries. For other reasons for exchange, please refer to our Returns and Refunds policy.
Free Shipping: Eastman Industry Limited delivery you’re all order without any delivery charges

Please note that while we strive to deliver your orders promptly, delivery times may vary based on factors such as location and courier services. We appreciate your understanding.

         

2. Conveyance: - We offer delivery of our products throughout India, with the exception of certain restricted areas. Delivery times typically range from 3 to 15 business days.

 

3. Shipping Methods: All products are delivered via road transportation to ensure timely and efficient delivery. This allows us to maintain cost-effective shipping rates for our customers.

Transportation Partners: Our trusted transportation partners include India Post, Delivery, and others. We collaborate with these partners to facilitate reliable and secure shipment processes, ensuring that your orders reach you in optimal condition and within the specified timeframe.

Delivery Tracking:

For your convenience, you can easily track the status of your order using the provided order ID. Simply enter your order ID on the IndiaPost website to access the updates on the whereabouts of your shipment,

 

Return or Delivery Damaged Products:

We take utmost care in packaging and handling your orders to minimize the risk of loss or damage during transit. We didn't take the Returns of the products. If the unlikely event that your shipment is lost or damaged, please contact our customer support team promptly to initiate the necessary steps for resolution, including filing claims with our transportation partners if required.

Warranty

We stand behind the quality of our products and offer a 6-month warranty on our cycles. This warranty ensures that our customers receive reliable and functional products that meet their expectations. The warranty covers malfunctions occurring within the specified 6-month period from the date of purchase. It does not apply to damages resulting from breakage as these are considered outside the scope of normal usage.

Service Process:

Should you encounter any issues covered by the warranty, please take the following steps for resolution:

Send to Head Office: You may choose to send the defective product to our head office located at No. C-87, Focal Point, Phase V, Ludhiana, Punjab, INDIA 141010. Our team will inspect the product and provide the necessary repairs or replacements as per the warranty terms.

Cost of return shipping: - When sending the product to our head office for warranty service, only one side delivery cost is wear by customers and one side delivery charges are fear by the company

Visit nearest Service Centre: Alternatively, you can visit the nearest authorized service center for assistance with warranty claims. Our trained technicians will assess the product and address any eligible issues accordingly.

Please note that the warranty does not cover damages resulting from misuse, neglect, unauthorized repairs, or alterations to the product. Any attempts to tamper with or modify the product will void the warranty coverage. Customers are not required to bear any extra costs if their products are covered under warranty and meet the specified warranty requirements. We believe in standing behind the quality of our products, and as such, any necessary repairs or replacements covered by the warranty will be provided to our customers at no additional charge

 

Last updated 01/02/2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may contact us. Please see below for more information on our return policy.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

calleradmin@eastmanglobal.com

Payments Terms

We are pleased to offer you free delivery on your orders (T&C Apply). We kindly ask you to consider this offer and its conditions, as it is a special benefit we provide to our valued customers like you.

We understand the convenience that Cash on Delivery (COD) offers to our customers. However, to manage costs effectively, we have introduced a Partial Payment system for all website orders.

Here's how Partial Payment system it works:

  • You are required to pay only 10% - 20% of your total order amount upfront.
  • The remaining balance can be paid to the delivery person at the time of COD.

Please note:

  • Failure to pay the remaining amount during COD will result in order cancellation, and the product will be returned to our company.

For more details, please refer to our RETURNS POLICY

Thank you for choosing us for your online shopping needs!

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Addo India Bicycle

Addo India Bicycle is the foremost cycle Brand in India, renowned for our exceptional quality, trustworthiness, and outstanding service. The company's headquarters, along with two manufacturing units, are strategically situated on the G.T. Road in Ludhiana, a vibrant industrial hub in northern Punjab. Leveraging our existing resources, we have a production capacity exceeding 9,000 bicycles per day. Furthermore, we are set to launch a new plant in Neelon, near Ludhiana, which will specialize in manufacturing aluminum frames, steel frames, and complete bicycles.

Manufacturer By : Eastman Industries Limited

Full Address : Eastman Industries Ltd, G.T. Road, Near Airport NH-1, Ludhiana, Punjab 141120, India

Phone : +919115577046 

Email : calleradmin@eastmanglobal.com

Grievance

Addo India is renowned for delivering exceptional quality products and providing unparalleled customer service. Our commitment to excellence is reflected in our track record of receiving minimal complaints from customers. However, in the rare instance where an issue arises, we have a systematic process in place to swiftly address and resolve it.

It is important to note that we do not have designated individuals solely dedicated to handling complaints. Instead, we believe in empowering our sales personnel to take ownership and responsibility for addressing customer concerns. This approach ensures that the person who sold you the product is intimately familiar with its specifications and can provide personalized support.

To initiate the resolution process, customers are required to provide images or videos of the defective parts as per our specifications. This documentation enables our quality team to conduct a thorough assessment and verify the effectiveness of the product. If the issue is determined to be a result of a manufacturing defect, a mistake on our part, or damage during transit, we will promptly replace the product as per our Return and Shipping Policy

However, it is essential to clarify that damages caused by factors beyond our control, such as mishandling or improper use, are not covered under our liability. We encourage customers to carefully review our Return and Replacement policy, which outlines the specific steps and criteria for initiating a return or requesting a replacement.

At Addo India, we are committed to upholding the highest standards of quality and service excellence. Our customer-centric approach ensures that every interaction with us is met with professionalism, efficiency, and a dedication to resolving any issues promptly. For more information or to begin the return and replacement process, please click here.

 

Full Address for Returned 

Addo India Bicycle, Ludhiana Chandigarh GT Road, C 87, Phase V, Focal Point, Ludhiana, Focal Point , Punjab, India

For Any other quarry Please contact our customer care service 

Phone: +919115577046 

Email:      eastmantoolsindia@gmail.com

 

 

We value your feedback and are committed to ensuring that we provide the highest level of service. If you have experienced an issue or have any concerns, please let us know by submitting a complaint. We will investigate your complaint thoroughly and respond as quickly as possible.

How to Submit a Complaint

Click on Link: https://www.addoindiabicycles.com/pages/ticket-number-for-compliant